I could rant...

 I could rant about health insurance not recognizing my primary care doctor, and listing someone that I've never seen nor heard of. I could rant about insurance telling me to contact the doctor's office to tell them to get the Dr. to send in certification to the insurance company.

I could rant but I won't. 

Well maybe a little rant. I am really tired of this situation. I have an appointment for a yearly exam which was made 6 months ago when I first saw this new primary care doctor. Today the parent company through another department called to say she wasn't listed as my PCP (primary care provider.) So I called both insurance and various people at the PCP office.

I thought, as I was on hold at one or another call, that I could just die of a heart attack and none of these clowns would know or care!

I still am waiting for the credentials to be sent to the insurance, and then the doctor's office will call ME to call the insurance again to make sure they recognize her as my PCP so I can see her.

I can't stress enough to the people (clowns?) at Advent Health, that these are their job tasks, not mine.

What happened to customer's being right? Why are so many of these folks in the midst of "that's not my department?"

It reminds me of checking out at the laundry re-filling-station...where you can buy non-scented washing sheets. I put the box of sheets in front of me on a tiny little counter, and the woman standing there continued talking with another young woman who works there (also behind the counter to define her roll.) Second woman left and the first asked for me to pay $38. I asked her why it was so much, and she explained the total was for an item sitting on the counter plus my box of sheets...and I said, I didn't want the first thing, it had been sitting there before I arrived. I didn't say when she ignored me and continued talking with the other employee. As a customer, I was not only ignored, then someone else's purchase was being added to mine. She finally took off the extra item and I paid my $24 plus tax.

It seems to be a day when I have invisibility. 

I'm even wearing red.

I'm waiting for important calls to set up more lung tests, and then probably more antibiotics. I may or may not decide to have that treatment. After looking it up on line, yes, the Mayo Clinic and other medical sites, I don't see that all the bother will actually be worth it. But I'll perhaps need to address this fungus. We shall see.

What do you think those squares in the foreground are?

I was looking out a second story window, and they are roofing tiles. Kind of neat optical illusion, eh?

Please forgive my rant. 

Nobody has called back that said they would today. Maybe tomorrow. 

I'm glad that I went to the post office, got my detergent, and had coffee with a friend at the second place we tried because suddenly the first one closes on Tuesdays. Well, suddenly to us, anyway.

May all who are over 60 stand up and wave that we're not invisible! We demand to be noticed! And don't close when we want to enjoy chatting over a cuppa! And please please please, get those other people to call back when they say they will.

OK, some of these things we have no control over.